My New Zealand

Refunds Policy

Returns and refund policy

Thanks for purchasing our products at mynewzealand.co.nz.

If you have purchased a digital download, please contact us immediately if you are having any problems. We will always try to rectify the issue immediately however if you are still not satisfied we offer a full money back guarantee.


If you have purchased stickers or decals  from us, and are not happy with your purchase, we offer a money back guarantee, no questions asked.  Simply return the product to us within 30 calendar days of your purchase and we will issue a refund.


After the 30 day period you will no longer be eligible and won’t be able to receive a refund.  

If you have any additional questions or would like to request a refund, feel free to contact us.