My New Zealand

Terms and conditions

Overview

This website is operated by My New Zealand. Throughout the site, the terms “we,” “us,” and “our” refer to My New Zealand. We offer this website, including all information, tools, and services available on this site, conditioned upon your acceptance of these terms, conditions, policies, and notices.

By visiting our website and/or purchasing products or services, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”). This agreement applies to all users, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not use the website or any services.

We reserve the right to update or modify these Terms at any time by posting changes on this page. Your continued use of the website after updates signifies your acceptance of the revised Terms.


Section 1: Online Store Terms

By using this site, you represent that you are of legal age in your jurisdiction or have provided consent for a minor dependent to use the site. You agree not to use our services for unlawful purposes or violate any laws, including copyright regulations. Any breach may result in immediate termination of services.


Section 2: General Conditions

We reserve the right to refuse service to anyone at any time for any reason.
Content you provide (excluding credit card information) may be transferred unencrypted across networks to comply with technical requirements. Credit card data is always encrypted.
You agree not to reproduce, sell, or exploit any portion of the Service without express written consent from us.


Section 3: Accuracy of Information

We are not responsible for inaccuracies, omissions, or outdated information provided on this site. Reliance on site materials is at your own risk. We reserve the right to modify site content without obligation to update it. Monitoring changes is your responsibility.


Section 4: Modifications to Services and Prices

Prices and services are subject to change without notice. We are not liable for modifications, price changes, or service discontinuations.


Section 5: Products and Services

Certain products may be available exclusively online and in limited quantities. We strive for accurate representation but cannot guarantee your device will display product colors correctly.
We reserve the right to limit sales, discontinue products, or revise pricing without notice. Returns are subject to our Return Policy.


Section 6: Billing and Account Information

We may limit or cancel orders at our discretion, particularly for suspected resellers. It is your responsibility to provide accurate account and billing information and promptly update any changes.


Section 7: Third-Party Tools

We may provide access to third-party tools on an “as is” basis without warranties or liabilities. Use these tools at your discretion, ensuring you understand the terms provided by third-party providers.


Section 8: Third-Party Links

Our site may include third-party content or links. We are not responsible for their accuracy, policies, or practices. Any disputes regarding third-party products should be addressed directly to the third-party.


Section 9: User Comments and Feedback

By submitting content, you grant us the unrestricted right to use, edit, or distribute it. You agree not to post unlawful, offensive, or harmful material. We reserve the right to remove objectionable content at our discretion.


Section 10: Personal Information

Your submission of personal data is governed by our Privacy Policy.


Section 11: Errors and Omissions

We reserve the right to correct inaccuracies, omissions, or errors in product descriptions, pricing, or availability without prior notice.


Section 12: Prohibited Uses

You agree not to use the site or services for prohibited activities, including but not limited to unlawful acts, harassment, hacking, or infringement of intellectual property rights. Violations may result in termination of access.


Section 13: Warranties and Liability

We do not guarantee uninterrupted, secure, or error-free service. Products and services are provided “as is” without warranties. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the service.


Section 14: Indemnification

You agree to indemnify and hold us harmless from claims or demands arising from your breach of these Terms or violation of any law.


Section 15: Severability

If any provision is deemed unenforceable, the remainder of the Terms will remain valid and enforceable.


Section 16: Termination

These Terms remain effective unless terminated by either party. We reserve the right to terminate access if these Terms are breached.


Section 17: Entire Agreement

These Terms represent the entire agreement between you and My New Zealand, superseding prior agreements.


Section 18: Governing Law

These Terms are governed by the laws of New Zealand.


Section 19: Changes to Terms

We reserve the right to update these Terms. Please review this page periodically for changes. Continued use constitutes acceptance of modifications.


Section 20: Shipping and Delivery

We aim to process and dispatch all orders promptly. Delivery times may vary based on your location, chosen shipping method, and the availability of items. While we strive to meet estimated delivery dates, we are not liable for delays caused by shipping carriers, customs, or unforeseen circumstances.

Shipping Details:

  1. Processing Time: Orders are processed within 1-3 business days] unless otherwise stated.
  2. Shipping Costs: Costs are calculated at checkout based on the destination and selected shipping method.
  3. International Shipping: Additional fees such as customs duties, taxes, or import charges may apply. These charges are the responsibility of the recipient.

Customer Responsibility for Chosen Carrier:

It is the customer’s responsibility to ensure their delivery address is serviced by the selected shipping carrier. We are not liable for delays, additional costs, or non-delivery caused by the carrier’s inability to deliver to the specified address.

Lost or Damaged Goods:

We are not responsible for items lost or damaged during transit. If an issue arises, please contact the shipping carrier directly. However, we may assist in filing claims with the carrier if necessary.

Incorrect Shipping Information:

You are responsible for providing accurate shipping details. We are not liable for delays or non-delivery caused by incorrect or incomplete information provided during checkout.